Advice

Worried about something that happened at work? Got a colleague who is in a pickle and you would like to help? Just curious about your rights at work? You are on the right page.

If your issue is urgent, please email: towerhamletsandthecitybranch@neu.org.uk

Step 1: Check the main NEU website for advice

Check out the advice and guidance on the national NEU website. Start with the Frequently Asked Questions which address the most common issues raised by members. Most issues will be covered there and you may be able to find all the advice you need quickly.

If that doesn’t answer your questions, check if you can find an answer on the following pages:

Or you can use this A-Z listing of advice topics to find your answer even more quickly.

For questions related to specific Tower Hamlets policies, click here.

Step 2: Speak to your school rep

They will have knowledge about local policies and campaigns. They may also be aware of other members with the same concern and want to address the issue collectively. They will also be able to say if they can help you or refer you on to someone else in the local district office or elsewhere.

No rep in your school? See next section!

Step 3: Contact the Advice Line

If you:

do not have a rep
your rep cannot help
you cannot find the information on the website
require more guidance

Contact the NEU Adviceline either by completing this online form or by telephone on 0345 811 8111.

You will need to quote your membership number.

Before you call, make some brief notes for yourself so the advisor can identify the area of concern and give you the relevant advice as quickly as possible.

Advice Line opening times are:

Monday to Friday 9 am – 7 pm.

The busiest periods are:

Mondays
10 am – 11 am and 12 pm – 1 pm other days

It is best to avoid calling during these times, if possible.

Step 4: Contact the District office directly

You can contact the District secretaries here: towerhamletsandthecitybranch@neu.org.uk, or individually at rosie.bond@neu.org.uk, lucy.preston@neu.org.uk or natasha.chaudhury@neu.org.uk

What if the issue affects several members?

Often what can feel like an individual issue is actually of concern to many others.

Call a meeting of NEU members in the school to talk about the issue. Contact us. We are happy to advise you over the phone or come in to school to talk to members.

Do not stay alone facing your issues at work. Together we are stronger.

https://neu.org.uk/about/about-us/contact-us